GROUNDS FOR TERMINATION

As per our Master Service Agreement (MSA) and Customer Subscription Agreement (CSA), services may be terminated due to:

• Non-payment of subscription fees
• Other material breaches of the agreements
• Customer request for termination

TERMINATION PROCESS

When termination is initiated:

• A formal notice will be sent to the customer's registered email address
• Customers will have 7 days from the notice date to remedy any payment defaults
• If the default is not remedied, service suspension will take effect

POST-TERMINATION PROCEDURES

After service suspension:

• All access to the Software will be suspended
• Customers will have a 30-day period to export their data
• After the 30-day period, all customer data may be permanently deleted
• Software usage must cease immediately

REINSTATEMENT REQUIREMENTS

To reinstate services after termination, customers must:

• Pay all outstanding fees
• Pay applicable reconnection fees
• Execute a new subscription agreement

PAYMENT OPTIONS

We accept payment via:

• PayNow UEN: 200502888N
• Bank Transfer to United Overseas Bank
  (Contact accounts department for account details)

UNAUTHORIZED USE

Please note that any use of SICS software after termination constitutes unauthorized use and may result in additional liability under our agreements and applicable law.

CONTACT INFORMATION

For any queries regarding service termination: